February 14th, 2007 - Improving *the* most important skill

I just ordered a(nother) new book from the Center for Creative Leadership, entitled “Active Listening: Improve Your Ability to Listen and Lead.” The email summary reminded me of Ward Ashman’s powerful communication model, from Conflict to Creativity. And, if you’ve never had the opportunity to listen to Covey’s Signature Series audio book on Habit 5: Seek first to understand… pick it up. It’s quite an amazing work.

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